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What happens if I arrive late?Your play time may be reduced or you may not be able to play at all depending on how late you are. Please make sure you arrive at least 15 minutes before your game time.
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Can I keep my glasses?It’s recommended to wear your contact lenses to play VR games. If you don’t have contact lenses, each of our virtual reality headsets offers the option of add a frame for wearing your glasses to play the game.
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What are the methods of payments?You can pay on arrival; we accept cash, credit cards or debit cards at our Game Centre once you show up for your game. You can also pay online by credit card when you make your reservation.
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What is VR?VR, short for virtual reality, allows people to be fully immersed in a fabricated environment. This is usually (but not always) delivered through head-mounted hardware that tracks a person’s movements. These VR headsets consist of a screen (or two display panels, one for each eye) housed in a frame (or headset) strapped or fitted to your head. A pair of lenses are typically fixed between the panels and your eyes, blocking the outside world, to make it appear as if what you see through the headset is your entire world. Critically, all headsets track your movement so the image you see adjusts accordingly. Some headsets, however, track more movement than others. In most cases, VR experiences will also have a method for you to control or select things within the simulated environment. Sometimes you’ll have a controller in each hand to control aspects of the experience. In some cases, the controllers deliver virtual representations of your hands to manipulate the environment and objects within it in ways similar to the real world.
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Are there various difficulty levels?​We have a flexible hint system that lets players dynamically adjust the difficulty of the game to their preference as they play
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Is there a risk that I will hit a wall?No: all the necessary technical precautions are put in place to prevent this from happening. With the constant presence of your Game Master, you are safe as long as you follow the instructions.
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What are your opening hours?Monday: 2 pm – 10 pm Tuesday: 2 pm – 10 pm Wednesday: 2 pm – 10 pm Thursday: 2 pm – 10 pm Friday: 2 pm – 12 am Saturday: 10 am – 12 am Sunday: 10 am – 10 pm Check out the available slots in real time and book your spot now.
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How many players can experience the virtual world of AJA Centre de Jeux at a time?AJA Centre de Jeux VR games have a limit of 4 players at a time. If your group exceeds this limit, you can book multiple successive sessions.
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Can this experience make me dizzy?Our equipment is specially designed to make you have the most immersive experience possible without causing the vertigo generally experienced by other virtual reality systems.
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What should I wear?We recommend that you dress comfortably and wear appropriate footwear: avoid high heels and winter boots. Avoid mascara, too, as it may stain your virtual reality headset and blur your field of vision. A locker with a padlock will be provided for your personal belongings.
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Is there free parking available?There is a huge parking lot in the back of our building.
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How much does a virtual reality video game cost at Centre de Jeux?30-minute session of active play: from $39.99/player 60-minute session of active play: from $74.99/player Preferential rates for children’s parties from $39.99/player See our price list for VR and axe-throwing activities
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Can I buy a gift card?Absolutely! Click here to purchase a AJA Centre de Jeux E-Gift Card.
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In which languages are the games available?Most of the games have both version of French and English. Some of them have multi languages, as more as 16 languages. You can find it from the game instructions before you are booking.
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Is there an age limit, or any physical requirements?Our activities are for all ages; however, some elements might be more challenging for players under the age of 14. Therefore, we ask that there be at least one adult participant among a younger group. You will only need to rely on your mental skills and abilities - brains over brawn. ** Unfortunately, wheelchair access is not accessible due to the room division leading to exit room. **
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Is it safe?Yes. We’ve designed our games with your safety in mind. No special physical capabilities are required. None of our rooms require you to use physical force or to crawl into small places.
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Who can participate in a game?To participate, you must be able to walk through the play area without assistance. Individuals with reduced vision in one eye may also play. Players who arrive at their game under the influence of alcohol and drugs will not be allowed to play. No refunds or credits will be issued under these circumstances. For your safety, individuals with the following medical conditions will not be able to access the game: Epilepsy and similar seizure disorders Severe deafness or hearing loss Broken leg or arm Wheelchair users Our VR experience is not recommended if any of these medical conditions apply to you: Heart problems Advanced pregnancy
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Do you have other questions about how virtual reality works at AJA Centre de Jeux?If you do not find an answer to your question in our FAQ, don’t hesitate, contact us!
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How do I get there by public transportation?We are 17 minutes by bus 113 from the Angrignon metro station. There is also bus 198 and 123 that stops near our building.
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What is your refund policy?Cancellation and no-show policy If you must cancel, we will be pleased to change your session time or rebook your reservation with a minimum of 48 hours’ notice (for parties of 8 or less). For changes to bookings for groups larger than 8 individuals, as well as for corporate and school groups or corporate events, we require a minimum of seven (7) days’ notice. Refund Policy AJA Centre de Jeux does not offer refunds for any reason. If we need to cancel your session AJA Centre de Jeux reserves the right to cancel your session without notice. Rest assured that this would only happen in case of unplanned maintenance, malfunction or any event beyond our control. In case of such an unforeseen event, we will reschedule your session at our earliest mutual convenience.
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